STORE POLICY
Returns
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Contact us by email or phone to initiate the refund process. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.
Moon Alley
332 Main St Murphys, CA 95247
Privacy
We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.
Shipping
Please allow three to five business days for processing. If you need expedited service, feel free to reach out to us, and we’ll do our best to accommodate your request without additional charges. Rest assured, your order will be processed quickly and delivered safely anywhere in the United States using your preferred shipping method, with UPS as our default shipper. After your order is placed, we will provide estimated delivery dates based on item availability, chosen shipping method and destination.